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Payments

 

How are payments made for a BrandsfromItaly purchase?

 

There are multiple payment options that BrandsfromItaly offers. One may avail of the Internet Banking and Credit Card to make the required payments. Whatever your online mode of payment,may be we assure you that BrandsfromItaly's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential and safe at all times. BrandsfromItaly also accepts payments made using Debit or Credit cards via Visa, MasterCard, and Maestro credit/debit cards in India.

 

Are any hidden charges (Octroi or Sales tax) levied on the purchase I make via BrandsfromItaly?

 

The price listed on every item on our website is all inclusive and final. There are no hidden or additional costs involved over and above the price that you see enlisted. However, one should note that there might be delivery charges incurred separately depending on the seller policy. Kindly check with the individual sellers regarding the same.

 

Is there an option of Cash on Delivery? If so, how does it operate?

 

No, we don’t provide Cash on Delivery facility.

 

How do I pay using a credit/debit card?

 

We accept payments made by credit or debit cards issued in India. Credit cards We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will be asked to produce your card number, expiry date, three-digit CVV number (found on the flipside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password to complete the transaction. Debit cards We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.

 

Is it safe to use my credit/debit card on the BrandsfromItaly portal?

 

We ensure that your online transaction on BrandsfromItaly is made secure with the highest levels of transaction security currently available on the Internet. BrandsfromItaly uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing, ensuring hassle free and a confidential transaction. All credit card and debit card payments on BrandsfromItaly are processed through secure and trusted payment gateways managed by leading banks. Every transaction is made to go through the 3D Secure password service which is mandatorily used by all banks for online transactions, providing an additional layer of security through identity verification.

 

What steps does BrandsfromItaly take to prevent card fraud?

 

We, at BrandsfromItaly attach paramount importance to the systems of fraud detection and resolution. Along with our online payments partners, we monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, if our team is unable to rule out the possibility of fraud categorically, the transaction is withheld and the customer is requested to provide relevant identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We express our regret for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

 

What is a 3D Secure password?

 

The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "MastercardSecureCode" services, respectively. The 3D Secure password provides an additional layer of security through identity verification for the online credit or debit card transactions. This password, which is created by the user is known exclusively to the user. This ensures that only the specific user can use the particular card for online purchases.

 

Is the Internet Banking Feature an acceptable mode of payment for BrandsfromItaly purchases?

 

Yes. BrandsfromItaly permits the use of your bank's Internet Banking service to make a payment towards your order. With this you can directly transfer funds from your bank account, while conducting a highly secure as well as a convenient transaction.

 

Are online payments through mobile phones possible for BrandsfromItaly purchases?

                

Yes, you can avail of the credit card or debit card or the internet banking payments modes through the BrandsfromItaly mobile site and application. BrandsfromItaly uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.